Nanny & Babysitting Services FAQ
Full-Time Nanny Placement
Most full-time searches take 4–8 weeks depending on your location, schedule, and specific requirements. We’ll give you a realistic timeline after the Discovery Call based on your unique situation.
Live-in nannies reside in your home, typically with private quarters, and work a regular weekly schedule with clearly defined hours. Live-out nannies commute to your home each day. Both models involve a consistent schedule and dedicated caregiver—the choice usually comes down to your household setup and the nanny’s preference.
Many of our full-time nannies are available for travel—family vacations, seasonal moves, and extended trips. Travel arrangements are negotiated as part of the nanny’s contract and compensation.
Your nanny becomes your household employee. We handle the search and placement; once placed, you manage the employment relationship with the benefits package and contract we help you set up during onboarding.
If your family needs less than 35 hours a week, our part-time nanny placement follows the same vetting and matching process with flexible scheduling options.
Part-Time Nanny Placement
A part-time nanny works a set weekly schedule with the same family, becoming a consistent presence in your children’s lives. On-call babysitters rotate and fill in as needed. If you’re looking for occasional care instead, our on-call babysitting service may be a better fit.
Yes, within child-related duties — kid laundry, meal prep for the children, light tidying of play spaces, and driving to activities. Household management beyond that is typically a House Manager or Family Assistant role.
We place nannies experienced with infants, toddlers, school-age kids, and pre-teens. During the Discovery Call we’ll match based on your children’s ages and developmental stage.
Life happens. For planned time off, we can connect you with vetted backup sitters from our on-call roster. For unexpected absences, our team helps coordinate coverage quickly.
If your family needs more than 35 hours a week or a live-in arrangement, our full-time nanny placement may be a better fit. For occasional care — a night out, a vacation, or last-minute coverage — our on-call babysitting service handles one-time bookings without a placement commitment.
On-Call Babysitting
Same-day bookings are often possible depending on sitter availability, though 24–48 hours notice gives us the best chance to match you with a sitter. Visitors planning a trip should book as early as possible, especially during peak ski season and summer weekends.
Yes, when possible. We know how helpful consistency is! We will do our best to accommodate the same sitter if our schedule allows. There’s no guarantee it will be the same sitter each time but each sitter will be hand selected for your family.
No, our sitters provide care in private homes, vacation rentals and hotels.
Yes — for one-time gatherings with multiple kids, our event childcare team handles release forms, check-ins, ratios, and activities. Learn more on our Wedding & Event Childcare page.
Booking requests are processed immediately even after hours.
Cancellations are very rare, but if they happen we work quickly to find a replacement from our vetted roster. Our staff is on-call 24/7 to coordinate matches, not just during business hours.
The sitter will contact you 24 hours prior to your first booking.
Yes, we have overnight sitters and travel nannies.
Babysitting Subscription
You pay a monthly fee instead of a daily booking fee. This is recurring but you can pause or cancel at anytime.
You can submit a request right away! Our on-call babysitting service connects you with over 100 trusted, thoroughly vetted sitters so you’re always covered when you need care.
You will be credited with bookings on your renewal date. You are charged on your renewal date and credited that same day.
Yes, unused credits do not roll over they expire if not used that month.
Pet Sitting
Every pet sitter passes the same screening as our nannies and babysitters—nationwide background checks, reference checks, internet screening, and multiple interviews. Many of our pet sitters are also active on our childcare team, so they're already known to us and trusted in Bozeman-area homes.
Yes. We set up a meet-and-greet at your home before any booking begins so you, your pet, and the sitter can get comfortable with each other. You can walk through feeding routines, medication, preferred walking routes, and anything else the sitter needs to know.
Dogs and cats most commonly, but our sitters also care for small pets, senior pets, and animals with special needs. During booking we'll match based on your pet's specific requirements.
Yes. Most sitters share daily photos and text updates — many clients say it’s the best part of being away.
